All Systems Operational

Infrastructure

Operational

Backend edge platform and CDN services powered by Cloudflare, a third-party provider

Status Checking...
Last Checked ---

Core Platform

Operational

User interface including user dashboard, mobile app, and all other core services

Status Checking...
Response Time ---

Data Collection API

Operational

Water quality, welfare assessments, animal weights, and all other data processing

Status Checking...
Data Points (30 days) ---

Data Storage

Operational

Database and file storage systems for all application data and backup data storage

Database Checking...
Backup Status ---

Recent Incidents

Resolved
14 January 2026, 10:33 UTC

Comments Unable to Be Added on Desktop

Users on the desktop platform were unable to add comments to out of range environmental readings. The issue was traced to a validation error in the comment submission handler. A fix has been deployed and comment functionality is fully restored.

16:27 UTC Issue resolved. Comments are now being saved successfully across all desktop browsers. No data loss occurred during the outage.
16:15 UTC Fix deployed to production. Testing comment submission across different modules.
15:52 UTC Cause identified: validation logic incorrectly rejecting valid comment text. Preparing fix.
15:33 UTC Investigating reports of users unable to add comments on the desktop platform.
Resolved
27 November 2025, 08:15 UTC

Mobile App Crashes on Load

The latest mobile app version (v5.1) contained a service worker cache configuration error causing the app to crash immediately after launch. A hotfix version was deployed and users were advised to refresh their cache.

09:12 UTC Mobile app v5.1.1 is now available and functioning normally. Users experiencing issues should clear their browser cache.
08:37 UTC Cause identified: incorrect cache manifest path in service worker. Preparing fix.
08:15 UTC Investigating reports of mobile app crashes on launch affecting v5.1 users.
Resolved
11 November 2025, 16:22 UTC

Email Notification Delays

Alert and notification emails experienced delays of up to 15 minutes due to rate limiting from our email service provider during peak hours. Additional sending capacity has been provisioned.

17:27 UTC Email delivery fully restored. All queued notifications have been sent and normal delivery times resumed.
16:53 UTC Upgraded email service plan to increase sending limits. Queue is clearing.
16:22 UTC Investigating delayed email notifications. Provider rate limits reached.
Resolved
5 November 2025, 11:05 UTC

Database Query Performance Degradation

Users experienced slower dashboard load times and data retrieval delays due to missing database indexes on water quality readings table. Indexes have been added and query performance restored.

12:19 UTC Performance restored. (<50ms).
11:35 UTC Cause identified: missing indexes on site_id and recorded_at columns. Applying indexes now.
11:04 UTC Investigating reports of slow dashboard performance and increased query response times.
Resolved
28 September 2025, 14:23 UTC

Intermittent Mobile App Connectivity

Some users experienced temporary connectivity issues with the mobile app. The issue was resolved by restarting the mobile API gateway.

14:45 UTC Issue resolved. All mobile services are operating normally.
14:30 UTC Investigating connectivity issues with mobile applications.
Resolved
15 August 2025, 09:15 UTC

Scheduled Maintenance - Data Collection API

Routine maintenance was performed on the data collection infrastructure to improve performance and reliability.

11:30 UTC Maintenance completed successfully. All services are operational.
09:15 UTC Beginning scheduled maintenance on data collection services.
Resolved
22 July 2025, 16:42 UTC

Email Notification Delays

Alert emails were experiencing delays of up to 10 minutes due to increased email volume. Additional capacity has been provisioned.

17:20 UTC Email delivery delays resolved. Alert notifications are being sent normally.
16:42 UTC Investigating reports of delayed email notifications.

90-Day Uptime History

Operational
Degraded Performance
Outage
Maintenance
Core Platform
Data Collection API
Alert System
Mobile Apps